Season tickets holders will have the select their seats at Hinkle Fieldhouse for the 2024-25 season. On Aug. 19-23, we will host our season ticket holder "Select-a-Seat" event. Fans will be assigned a date and time, based on their Priority Point total, to select their season ticket seats for the 2024-25 season. This process allows fans the freedom to look at different available seating options and choose the seats that best fit their needs, awhile adhering to the Priority Points System. Similar seat selection events are used prominently throughout college athletics. We believe that this method of seat selection is the most authentic and transparent use of the Priority Points System and also grants fans more freedom than ever in choosing great seats in Hinkle Fieldhouse.
Here's How It Works
Select-A-Seat FAQ's
Q: What if I cannot select my seats at my assigned day and time?
A: If you are unable to select at your assigned day and time, you have the following four options available to you:
- Log-in to your ticket Account Manager and it will unlock at your assigned date and time. At that time, you will be able to see a seating chart and all seating options available to you for selection. If you are logged in before your selection time, it will not unlock automatically, and we suggest logging out and logging back in. Also, make sure to delete your cookies, clear your cache, and have the most up-to-date flash player installed. iPads and iPhones cannot be used to select your seats. We also suggest using any browser other than Google Chrome.
- You can provide the ticket office your top three seating preferences in the arena and at your assigned time we will select the seats for you as best we can.
- If you do not choose any of the above options, and we do not hear from you prior to your selection time, a member of the ticket office staff will select the seats on your behalf.
Q: How will the process work?
A: Each season ticket holder will be assigned a specific selection date and time based on their per-seat average. The Ticket Office will have detailed maps of every section with available rows and seats shown.
Q: Why are we selecting seats this way?
A: There are multiple reasons. First, with the Hinkle Renovation of the main arena taking place before the 2014-2015 season, reseating of the arena was needed as the sections, rows, and seats all changed from the past configuration. Second, we believe that this method of choosing seats is a more transparent and fan-friendly way of choosing seats, while still abiding by the same Priority Points system that has been in place for 14 years.
Q: What if I choose seats that are different than the ones I requested on my order form?
A: That's okay! If you choose seats at the Select-A-Seat event that are in a different price level than the ones you selected on your order form, we will refund or charge you the difference. If you paid for your season tickets by check, your refund can only occur as a credit to your ticket account. A refund check will not be issued. If at your selection time you wish to purchase additional seats, your average will be adjusted and a new time will be assigned.
Please contact tickets@butler.edu with any questions.
